Empowering Financial Services Across Africa with Technology"
Our Services
SYSTEM SET UP AND CONFIGURATION
We provide comprehensive Odoo and ADBanking Core Banking implementation services, ensuring a smooth transition through key steps such as gap analysis, database configuration, customization, data migration from legacy systems, and user training.
IT SERVICES OUTSOURCING / ITES / BPO
Running an internal IT department is too expensive for small enterprises. We propose cloud based implementation whereby our teams can manage such institutions’s servers and provide 1st level support to users. This cost sharing allows small enterprises to have access to our latest technology with less investment.
CUSTOMER SUPPORT
Our teams of professionals provide second and third level support to all our clients. This support is provided online through our ticketing system or on site depending on the nature of the problem to be fixed.
DEVELOPMENT OF PROCEDURE MANUALS
Typically, Enterprises have procedural manuals in place before implementing computerization. However, once the system goes live, these manuals often become outdated and misaligned with the automated operational environment. To address this, our specialists provide the necessary support and expertise.
NEEDS ASSESSMENT
This systematic approach enhances client performance by identifying operational gaps, defining strategic priorities, and designing tailored solutions. Following system acquisition or the addition of new modules, we ensure that every implementation is customized to address the unique challenges and goals of each client, optimizing both system functionality and overall business outcomes.
TRAINING
Our training service equips clients with the knowledge and skills needed to effectively use their newly implemented systems. We provide comprehensive, hands-on training tailored to each client’s specific needs, covering system functionality, best practices, troubleshooting, and advanced features. our goal is to ensure users feel confident and proficient, maximizing system performance and organizational success.
